The IT Infrastructure Service, in accordance with the management of the Miguel Hernández University, has the following functions:

• Management of the User Support Center (CAU):
  • IT incident management.
  • Microcomputer repair management.
• Management of IT equipment and corporate software:
  • IT equipment management for PDI and PAS.
  • Corporate software installation.
  • PAS centralized printing service.
  • Corporate databases – Oracle.
• Management of communication services:
  • Telephony network management:
    • Landline telephony.
    • Mobile telephony.
    • Videoconferencing.
  • UMH network management:
    • Wired network.
    • Wi-Fi network.
    • Remote network access (VPN).
• Management of computer rooms:
  • Management and maintenance of teaching room equipment.
  • Management and maintenance of teaching laboratory equipment.
• Management of campus and teaching licenses:
  • Microsoft campus license.
  • Teaching software licenses.
  • Institutional software licenses.
  • Office 365 Portal (MiUMH).
• Management of audiovisual media:
  • Management and maintenance of audiovisual media.
• Data Center (CPD) management:
  • Management and maintenance of the Elche and San Juan Data Centers.