Launching our New Incident and Request Management Tool! Always seeking ways to improve and simplify the management of your requests and incidents, Miguel Hernández University (UMH) is taking a step forward. Therefore, we are pleased to announce that shortly, our service will join others at this university in adopting the new Incident and Request Management [...]
Recently, several vulnerabilities have appeared on Android and Apple platforms, requiring users to take action on their devices. Apple has released security updates to fix this year’s first zero-day vulnerability, labeled as actively exploited in attacks targeting iPhone users. The Android security updates for February 2025 address a total of 48 vulnerabilities, including one that has [...]
The IT Infrastructure Service (SII) has implemented a satisfaction survey system that is automatically activated after finishing calls received at the extension 8582. This system aims to provide greater feedback and improve the quality of the service offered by collecting user opinions quickly and efficiently. How does it work? At the end of each call, [...]