Launching our New Incident and Request Management Tool! Always seeking ways to improve and simplify the management of your requests and incidents, Miguel Hernández University (UMH) is taking a step forward. Therefore, we are pleased to announce that shortly, our service will join others at this university in adopting the new Incident and Request Management...
Recently, several vulnerabilities have appeared on Android and Apple platforms, requiring users to take action on their devices. Apple has released security updates to fix this year's first zero-day vulnerability, labeled as actively exploited in attacks targeting iPhone users. The Android security updates for February 2025 address a total of 48 vulnerabilities, including one that...
From the SII, we inform you that the Office LTSC Professional Plus 2024 software is now available in the Software Download section of your single sign-on access. This new version of Microsoft Office includes improvements in performance, stability, and security, while maintaining compatibility with previous versions. For more information or installation assistance, you can contact...
Since January 1, 2025, the Miguel Hernández University (UMH) has activated the roaming service in Europe, the USA, and Latin America for all mobile lines, excluding voice-only lines, data-only lines, and the Mobility Plan; therefore, it is no longer necessary to send us a CAU for its activation. For extended stays, countries other than the...
The IT Infrastructure Service (SII) has implemented a satisfaction survey system that is automatically activated after finishing calls received at the extension 8582. This system aims to provide greater feedback and improve the quality of the service offered by collecting user opinions quickly and efficiently. How does it work? At the end of each call,...